As all of our products are made to order the dispatch time is usually 2-3 working days, however most orders are sent sooner than this; lead times can be longer during busy periods including Christmas. All orders within the UK are sent via Royal Mail 2nd class as standard which usually takes 3-5 days to arrive. Worldwide orders are sent via Airmail Priority; these can take up to 30 days to arrive.

If you require your order urgently then we have a Next Day delivery option available, please note that it is sent via a Next Day courier once the order has been produced - this can take 2-3 working days. Our Next Day delivery option is only available on orders being delivered to a UK address. We regret we are unable to offer a weekend dispatch or delivery service.

Deliveries to remote areas may be subject to additional surcharges and/or delays. It is your responsibility to confirm whether this applies to your chosen delivery address before dispatch.

Please check any deliveries as they arrive and contact us immediately if any items are damaged or missing.

*Our Next Day shipping service is not a guaranteed service, but over 99% of orders dispatched this way do arrive on the next working day. If you wish to absolutely guarantee delivery next day, you are welcome to arrange collection of the goods from our offices yourself. Please call us on 0871 288 5779 to arrange this. Please note that we cannot issue a refund for an order if it does not arrive the next working day, however we will refund the shipping amount if it does not arrive the next working day and the package has not been signed for.